ID Card Forgiveness

Forgot ISU Card Policy

  • In the event that a Recreation Services patron forgets their ISUCard or Rec Services paper card, they will be allowed to enter the facility on the first instance. Each member is granted one use of this policy per semester.
  • Recreation Services staff will verify information with picture/information If there is no picture in the Recreation Services computer system, the patron must be able to provide a form of government issued ID which includes the following picture and date of birth
  • The patron must know their ISU ID # in order to use this one time entry.
  • Recreation Services staff will verify membership to ensure that this patron has an active membership and has not been previously granted access during the current semester. If they haven’t, they will be allowed to access the facility that day.
    • If they have already accessed the facility without an ISUCard during the same semester and it is noted in the computer system, they will need to purchase a daily pass or they need to present their current ISUCard.
  • Once the semester is over, Recreation Services Administrative Office will re-set the computer system to allow for students to have the one time free entry for the new semester.
  • The patron must be able to fill out the form completely (i.e. fill out ISUCard# = all 9 digits)
  • Rec Services staff will then check the excel spreadsheet to ensure that this patron has not been previously granted access during this current semester. If they haven’t, they will be allowed to access the facility that day.
  • If they have already accessed the facility without an ISUCard during the same semester and it is noted on the spreadsheet, they need to purchase a daily pass or they need to present their current ISUCard.
  • Rec Services staff will then enter information into the spreadsheet. Each business day, the previous day’s forms will be sent to the business office for verification within the University system.  Any discrepancies will be noted on the spreadsheet.